Laurentian Fibre
Sophie Tremblay, Directrice, Expérience client · stremblay@laurentianfibre.example · (819) 555-0152
Fit score
96/100
Status
Qualified
Routed to
Rep C
Est. ARR
$454K
Speed-to-lead
✕ touched in 6m
Score breakdown qualify at 65
Subscriber base27 / 30
27,000 subscribers → 10k–50k subscribers band
ISP type19 / 20
Fixed wireless moving to fiber: mixed network types strain point tools
Current billing / OSS stack25 / 25
Homegrown + spreadsheets: biggest pain, no switching cost
Trigger & intent25 / 25
Demo request +18 · Clay found hiring +7
Total fit score96 / 100
Trigger event 9d ago
Hiring3 open roles: Billing Analyst, CX Team Lead, Provisioning Coordinator
All three postings mention 'manual reconciliation' and 'spreadsheets' in the duties.
Source: SAMPLE — company careers page · Clay column: Job postings (Clay)
Rep brief for Rep C
Why now
Demo request from /platform/customer-portal (google / cpc / brand). They wrote: "Bilingual customer portal is a must. We're hiring three people just to keep up with tickets and billing questions." Clay also found a hiring trigger (see left).
Account
Fixed wireless moving to fiber · 27,000 subscribers · Laurentides + Outaouais · 160 employees
Angle
Running fixed wireless and fiber side by side doubles the provisioning paths. Every new plan or install adds manual work. Lead with one system for billing, provisioning and field ops, and fast onboarding.
Next step
First touch done by email. Book discovery and confirm the current billing contract end date.
Routing → HubSpot Mid-Market · Canada
Rep C owns Mid-Market + Emerging · US East + Canada
| Contact | lifecyclestage | salesqualifiedlead |
| Contact | hs_lead_status | IN_PROGRESS |
| Company | hubspot_owner_id | Rep C |
| Company | fit_score | 96 |
| Company | subscriber_count | 27,000 |
| Company | current_bss_stack | Homegrown + spreadsheets |
| Company | trigger_type | Hiring |
| Company | trigger_detected | 9d ago |
| Deal | dealstage | appointmentscheduled |
Drafted first reply
To: stremblay@laurentianfibre.example · From: Rep C · Logged to HubSpot timeline
SubjectLaurentian Fibre + gaiia: your demo request
Hi Sophie,
Thanks for reaching out. You mentioned: "Bilingual customer portal is a must. We're hiring three people just to keep up with tickets and billing questions."
Teams moving off spreadsheets usually tell us the first win is month-end: billing, provisioning and payments finally agree with each other.
I also noticed you're hiring for billing and CX roles. I'd like to show where automation can absorb some of that workload.
Do Tuesday at 10:00 or Wednesday at 2:00 (your time) work for a 30-minute walkthrough?
Rep C
gaiia