Piedmont Rural Electric Connect
Thomas Greer, Broadband Division Manager · tgreer@piedmontrec.example · (336) 555-0166
Fit score
88/100
Status
Qualified
Routed to
Rep C
Est. ARR
$353K
Outreach
step 3/3
Score breakdown qualify at 65
Subscriber base27 / 30
21,000 subscribers → 10k–50k subscribers band
ISP type18 / 20
Electric co-op broadband: member billing + a new broadband line of business
Current billing / OSS stack23 / 25
Legacy on-prem telco billing: end-of-life risk, clear replacement case
Trigger event20 / 25
4 ops/billing/CX roles open (3+) +20
Total fit score88 / 100
Trigger event 11d ago
Hiring4 open roles across billing, CX and network operations
Postings include 'Billing System Administrator (legacy platform experience required)'.
Source: SAMPLE — co-op careers page · Clay column: Job postings (Clay)
Rep brief for Rep C
Why now
Hiring: 4 open roles across billing, CX and network operations (11d ago, via Job postings (Clay)).
Account
Electric co-op broadband · 21,000 subscribers · Co-op territory, 6 counties · 210 employees
Angle
Co-op members expect one relationship (and often one statement) across electric and broadband. End-of-life risk. Lead with a migration plan and modern plan modelling (grant plans, promos, proration).
Next step
Sequence complete. Check for a reply, then multi-thread to the billing/finance lead.
Routing → HubSpot Mid-Market · US East
Rep C owns Mid-Market + Emerging · US East + Canada
| Contact | lifecyclestage | salesqualifiedlead |
| Contact | hs_lead_status | IN_PROGRESS |
| Company | hubspot_owner_id | Rep C |
| Company | fit_score | 88 |
| Company | subscriber_count | 21,000 |
| Company | current_bss_stack | Legacy on-prem telco billing |
| Company | trigger_type | Hiring |
| Company | trigger_detected | 11d ago |
| Deal | dealstage | appointmentscheduled |
3-step sequence · built on “Hiring”
✓
EmailDay 1sent
Subject: Re: the operations role at Piedmont Rural Electric Connect
Hi Thomas,
I noticed 4 open roles across billing, cx and network operations. Postings include 'Billing System Administrator (legacy platform experience required)'. When ISPs hire for those roles, it's usually because the systems create manual work. Automating that work helps whoever you hire.
We've moved operators off legacy on-prem billing without a big-bang cutover, and new plan types (grant-funded tiers, promos, proration) are configuration rather than vendor tickets.
Worth 20 minutes next week?
Rep C
gaiia
✓
LinkedInDay 3sent
Hi Thomas, saw Piedmont Rural Electric Connect is hiring across billing and CX. Happy to share how other ISPs cut month-end and ticket load before adding headcount.
✓
PhoneDay 6sent
Opener: "Thomas, this is Rep C from gaiia. I saw you're hiring across billing and operations, which usually means there's a project behind it. What's driving the hires?"
Ask: "How many systems does a new subscriber touch between order and first bill?" · "When does your current billing contract come up?"
Voicemail: "Thomas, Rep C at gaiia, following up on my note about your open billing and ops roles. I'll send one more email and try you again Thursday."